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Emergency Services 24H

Terms of Service

These terms govern your use of emergency-services24h.com and the contractor referral service offered through it. Last updated August 16, 2026.

What this service is

Emergency Services 24H is a referral service. When you submit a request, we pass your details to one or more independent contractors licensed for that trade in your area, and they contact you directly.

We do not perform repair work. We do not employ plumbers, electricians, HVAC technicians, locksmiths, restoration crews or any other tradesperson. Any contract for work is between you and the contractor, not between you and us. We are compensated by contractors for referrals.

What we do not warrant

We screen contractors for current licensing and liability insurance in the trade we refer them for. We do not supervise their work, set their prices, or guarantee their workmanship, timeliness, conduct or results. We are not liable for the acts or omissions of any contractor, or for any loss arising from work they perform or fail to perform.

Before you authorize work, verify the contractor's license number with your state licensing board, confirm they carry insurance for the job, and get the price in writing. Those three checks are yours to make and they are the ones that matter.

Information on this site

The safety guidance and price ranges published here are general information for a national audience. Prices vary by region, season, time of day and the specifics of your property. Cost figures are indicative ranges drawn from named public sources, not quotes, and nothing here is an offer to perform work at a stated price.

Nothing on this site is medical, legal or insurance advice. Coverage questions belong with your insurer, and safety-critical work belongs with a licensed professional.

Your responsibilities

  • Give accurate contact details and an accurate description of the problem. A contractor dispatched on wrong information may charge you for the call.
  • Submit requests only for property you own or are authorized to arrange repairs for.
  • Do not use the form for anything other than a genuine service request. Automated, abusive or fraudulent submissions may be blocked.
  • Do not attempt work this site tells you to route to a professional. Gas, live electrical, structural, sewage and height work are on that list for a reason.

Emergencies

This service is not an emergency dispatch service and is not a substitute for 911. If there is fire, a gas smell, a medical emergency, or water reaching electrical equipment, leave and call 911 or your utility. Submitting a form does not summon emergency services.

Contacting you

By submitting a request you consent to be contacted by us and by matched contractors at the number and email you provided, including by automated dialing system, prerecorded message and text. Consent is not a condition of purchase. Message and data rates may apply. See the privacy policy for how to opt out.

Sponsored content and links

Some outbound links and some published articles are paid placements. They are disclosed as such, and paid links carry the appropriate link attributes. Payment never buys a change to the safety guidance on this site.

Intellectual property

The text, diagrams and photography on this site belong to Emergency Services 24H. You may quote short extracts with attribution and a link. You may not republish pages wholesale or use the content to train a competing directory without written permission.

Limitation of liability

To the fullest extent permitted by law, Emergency Services 24H is not liable for indirect, incidental or consequential damages arising from use of this site or from any contractor referral. Where liability cannot be excluded, it is limited to the amount you paid us, which for homeowners is zero.

Changes

We may update these terms. Material changes are reflected in the date at the top of this page.

Contact

Questions about these terms: [email protected], or use the contact page.

Homeowner and contractor reviewing a written estimate at a doorway
The contract is with the contractor
Contractor licence card and phone showing a state licensing lookup
Verify the licence yourself
What happens after you submit a request Step 1, You describe it: Trade, ZIP code, what failed, how soon you need someone. Step 2, We match: Routed to contractors licensed for that trade in your ZIP code. Step 3, They call you: The contractor contacts you directly and quotes the job. Step 4, You decide: Hire, or do not. No fee to you either way. What happens after you submit a request 1 You describe it Trade, ZIP code, whatfailed, how soon you needsomeone. 2 We match Routed to contractorslicensed for that trade inyour ZIP code. 3 They call you The contractor contacts youdirectly and quotes thejob. 4 You decide Hire, or do not. No fee toyou either way. Emergency Services 24H is paid a referral fee by the contractor. You pay nothing for the match.
Where our responsibility ends and the contractor's begins. The contract for the work is between you and them.
Who is responsible for what Stop. Call 911 first: We never perform repair work ourselves; We do not supervise, price or warrant a contractor's work; We are not liable for their acts or omissions. Contractor tonight: We check licence and liability cover before referral; We route your request and follow up on contact; We publish indicative price ranges, not quotes. Can wait for an appointment: You verify the licence with your state board; You confirm insurance before authorizing work; You get the price in writing before work begins Who is responsible for what Stop. Call 911 first Leave the building We never perform repair workourselves We do not supervise, price orwarrant a contractor's work We are not liable for their actsor omissions Contractor tonight Damage is compounding We check licence and liabilitycover before referral We route your request and followup on contact We publish indicative priceranges, not quotes Can wait for an appointment Book in normal hours You verify the licence with yourstate board You confirm insurance beforeauthorizing work You get the price in writingbefore work begins When in doubt, treat it as the more serious lane. A false alarm costs nothing.
The right lane is yours, and it is the half that actually protects you. Those three checks take five minutes.

A referral is not a recommendation of any specific job

Being in our network means a contractor held a valid license and insurance for their trade when we checked. It is not a warranty of their work on your job. Verify the license, confirm the insurance, and get the price in writing before work begins.